JD
Jessica D

1 reviews | Active since Apr 2019

09 Sept 2022, 16:07

Slow delivery and none effective delivery

Truworths and Identity should learn from TFG group when coming to deliveries of online shopping, the whole week you fail to deliver parcels that you smsed telling me about scheduled delivery and it never takes place, with foschini group is always next day delivery but with truworths and identity yoh its a different story no urgency in delivering orders

0
Replies (4)
JD
Jessica D's update09 Sept 2022, 17:24
Reviewer Update
OK I will wait and see, it's past 5 already still nothing and I stopped my plans for this delivery
JD
Jessica D's update09 Sept 2022, 17:58
Reviewer Update
The parcel is not delivered today you don't take customer serious
JD
Jessica D's update09 Sept 2022, 18:02
Reviewer Update
The least you could do is provide customers with tracking number and logistics numbers, waiting in darkness is a no no.. One can't even track the movement of the parcels I doubt there is a delivery that will happen
JD
Jessica D's update12 Sept 2022, 20:13
Reviewer Update
Still no delivery today I guess it won't happen, your courier company is not effective. Day 7 no call, or anything from them I waited for nothing again