Sloppy cashier mocking customer

<p>I recently visited the Truworths store at Brooklyn Mall to return an item. In the "queue" an unoccupied shopping trolley stood at the open end to the cash desk with no-one else in-line. The cashier nodded in my direction, and I walked around the “queue” to do my transaction.</p> <p>After greeting me and taking my parcel, the cashier (named Murphy) contemptuously informed me that I have “jumped the queue”, confirming the disapproval of the unoccupied trolley’s owner behind me, whom have now re-joined the queue.</p> <p>Upon reminding this, seemingly heedless cashier called Murphy, that she in fact afforded me the opportunity to “jump the queue”, she snobbishly raised her eyebrows and kept on laughing at my apparently amusing concern. Even when her manager joined to authorize the transaction, she was completely ******** to the fact that I am a customer whom she was now making fun of. To add insult to the injuriously waste of my time, I had to wait several more minutes because she had no change in her till float to refund me.</p> <p>I have had countless instances of poor service delivery at various clothing stores, but I must say this Truworths store seems to top it all with their sloppy staff. Even though being a cashier is rather unrewarding, I would imagine that the basic minimum requirement for such position would at least include the ability to work and deal with customers, and do so attentively.</p>