SG
Simon G

1 reviews | Active since Jun 2019

24 Jun 2020, 12:10

Simon G

Good day My name is Simon Given Ngwenya and my contact number is **********. In 2015 I open a truworths account at one of truworths store Kempton park. I was paying my account well until 2016 when I became unemployed on the company that was insolvency and liquidated. I was working as graphic designer by that time and master of the high court gave us the letter that we should issue where ever we got instalment so that they can cancel. I still have the letters to confirms that the company was liquidated. So I edge you to help me on this matter with truworths store. And truworths escalate the matter to Anthony Richards &Associates (Pty) Ltd, Registration No: *** (ARA), CDC Reg.No: 003168/03. This guys threatens me everyday with phone call and SMS. PLEASE I NEED YOUR HELP

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Replies (1)
Truworths
Truworths's reply30 Jun 2020, 10:27
Official
 Thank you for your post. 

Upon receipt of your query, we escalated your concerns raised to the relevant Management to address. As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance.  

We have reviewed your account and can confirm that your account has been handed over, however, we kindly request you to contact our Legal department directly on ***.

Kind regards,  Truworths Online Team 

Best regards,