1 reviews | Active since Jun 2017
Shocking Services
<p>I ahve been with truworths for about 30years. It is shocking after spending R9000 less than 6 months and late 19 days with my payment i am treated like a ********.</p> <p>I get a call from Durban Client Services, Truworths price is the highest charged garments from children, ladies, and men etc. and you still cannot get a decent call from them for you to explain as to why you are late with your payment.. You get an arrogant young person who has no traiing on how to speak to people on the phone and request for money. and the call was eventually dropped in my ear while i asked a question..... I cannot believe it in South Africa we lost the meaning of Service and communications therefore we have so many people homeless because there is no ethics on how to treat each other.</p> <p> </p> <p>I am extremely disappointed with Truworths.... they charge you interest and they still hand you over without even giving you time to to explain to them if they made a call to you. All you get from business these days is sms and not even sure you received the message and no banking details or a person you can contact back... just a number. thats all we are in this country just a number.</p>
i just received another sms payment of R980 will give you immediate access to your credit at truworths to qualify pay at your nearest store or online IMMEDIATELY. no phone calls dont even not the reason for non payment someone died and that my car is out of action and they are sending sms instead of picking up the phone, we pay for all of this in the brand of clothing that is so expensive and includes all of this plus interest......
i just received another sms payment of R980 will give you immediate access to your credit at truworths to qualify pay at your nearest store or online IMMEDIATELY. no phone calls dont even not the reason for non payment someone died and that my car is out of action and they are sending sms instead of picking up the phone, we pay for all of this in the brand of clothing that is so expensive and includes all of this plus interest......
Thank you for your post and allowing us the opportunity to assist.
We confirm that one of our consultants has tried contacting you to discuss your concerns in this regard, but were unfortunately unsuccessful in our attempts. We have therefore sent to you an email in this regard.
We look forward to hearing from you soon for us to resolve this matter for you.
Kind regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to assist.
We confirm that one of our consultants has tried contacting you to discuss your concerns in this regard, but were unfortunately unsuccessful in our attempts. We have therefore sent to you an email in this regard.
We look forward to hearing from you soon for us to resolve this matter for you.
Kind regards,
Truworths Online Team