SHOCKING QUALITY FROM TRUWORTHS

Truworths have been terrible in fulfilling their customer service. Not only must the cash customer pay upfront for orders that might not be fulfilled in full or the customer is bound to receive shocking quality.

I have taken hold of an order today form Truworths Mountain Mill Shopping Centre in Worcester. The garment is torn and ripped apart on 4 different places.

I cannot comprehend that Truworths are attempting to sell me an item like this. Is this really the way that Truworths want to conduct their online bussiness?

I will defintely not make use of Truworths online platform – schocking display of abuse of customers trust in the Truworths brand. Where is the quality control?

The Truworths solution on the phone is arrogant in just advising to come and change the item. My time and effort wasted.