Hellopeter
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MA
Michelle A

1 reviews | Active since Jul 2016

25 Jan 2022, 12:59

SHOCKING!

I opened a Truworths account about 2 years ago. My balance is R0.00. Why have you listed me on the ITC?????? Pls remove me as this is unfair and unjust. You are destroying my credit record for NO REASON! When i try and call the call center, no one helps me or no one answers.

0
Replies (3)
Truworths
Truworths's reply25 Jan 2022, 15:27
Official
 Hi Michelle,
 
 Thank you for your post.
 
We have reviewed your account and confirm that it is currently dormant due to inactivity on your account. In order to reactivate it kindly take your original SA ID book to your nearest Truworths store for assistance. 

 Kind regards,
 
Truworths Online Team 

MA
Michelle A's update25 Jan 2022, 15:35
Reviewer Update
I do not want to reactivate it. I want to know why you have listed me with the ITC and when you are going to remove my name off the ITC list????
Truworths
Truworths's reply26 Jan 2022, 15:44
Official
Hi  Michelle,
 
Thank you for your post.
 
Please note we tried reaching you on your cellphone to discuss your concerns raised. Please let us know a convenient time we can get in touch with you? 

Kind regards,
 
Truworths Online Team