pM
percy M
1 reviews | Active since Aug 2015
24 Aug 2015, 00:56
she is beyond worse
As a customer I understand that we must get the best service but how can we get it if you as a manager treat your employees bad.as a parent I woudnd wish for my child to work there.customer service is good but those poor kids since they are desparate for work are being treated like trash by that manager.if you guys could do aa survey about how thia flexi stuff is being treated , that would help because its hurtful to see how they are being treated.jobs are scares and if you push this young generations away whats gonna heppen.please talk some sense to that manager.
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Truworths's replyOfficial
27 Aug 2015, 14:43Hello percymm,
Thank you for your post and allowing us the opportunity to respond.
At Truworths, we believe that our staff should live our company values, which in turn promotes a company culture of trust and mutual respect. As such we were truly concerned to read about the conduct of the manager mentioned in your post.
We immediately escalated your concerns to the relevant Area and Divisional Managers to investigate this matter and have the appropriate action taken to ensure that our company values are upheld at all times.
We were informed that the Area Manager has made attempts to contact you in this regard, but were regrettably unsuccessful in her attempts.
We appreciate the time you have taken to inform us of this matter and wish to assure you that we view matters of misconduct in a very serious light.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post and allowing us the opportunity to respond.
At Truworths, we believe that our staff should live our company values, which in turn promotes a company culture of trust and mutual respect. As such we were truly concerned to read about the conduct of the manager mentioned in your post.
We immediately escalated your concerns to the relevant Area and Divisional Managers to investigate this matter and have the appropriate action taken to ensure that our company values are upheld at all times.
We were informed that the Area Manager has made attempts to contact you in this regard, but were regrettably unsuccessful in her attempts.
We appreciate the time you have taken to inform us of this matter and wish to assure you that we view matters of misconduct in a very serious light.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Kind regards,
Lynn
Truworths's reply27 Aug 2015, 14:43
Official
Hello percymm,
Thank you for your post and allowing us the opportunity to respond.
At Truworths, we believe that our staff should live our company values, which in turn promotes a company culture of trust and mutual respect. As such we were truly concerned to read about the conduct of the manager mentioned in your post.
We immediately escalated your concerns to the relevant Area and Divisional Managers to investigate this matter and have the appropriate action taken to ensure that our company values are upheld at all times.
We were informed that the Area Manager has made attempts to contact you in this regard, but were regrettably unsuccessful in her attempts.
We appreciate the time you have taken to inform us of this matter and wish to assure you that we view matters of misconduct in a very serious light.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post and allowing us the opportunity to respond.
At Truworths, we believe that our staff should live our company values, which in turn promotes a company culture of trust and mutual respect. As such we were truly concerned to read about the conduct of the manager mentioned in your post.
We immediately escalated your concerns to the relevant Area and Divisional Managers to investigate this matter and have the appropriate action taken to ensure that our company values are upheld at all times.
We were informed that the Area Manager has made attempts to contact you in this regard, but were regrettably unsuccessful in her attempts.
We appreciate the time you have taken to inform us of this matter and wish to assure you that we view matters of misconduct in a very serious light.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Kind regards,
Lynn