MM
Melvin M
1 reviews | Active since May 2009
05 Jan 2024, 12:35
Setting a trap for U
When u pay ur account they increase ur credit limit but at the end of the day they report on ur credit report that u exceeded ur credit limit so it has a negative effect on ur credit report so y did they increase ur credit limit if they gonna give u a negative report so they r actually setting a trap for u .......wow... isnt tht false information cause they increased ur limit...
Helpful (0)
Replies (3)0
Replies (3)Truworths's replyOfficial
06 Jan 2024, 08:40Good day,
Thank you for your review.
Kindly be advised that your account limit was not increased on the respective days. You did however make use of the temporary credit facility, which was made available to you based on the excellent manner in which you have conducted your account, to facilitate the purchases made. When the customer signs the purchase docket, they agree that the goods and amount/s purchased is what was requested and further accept our Terms and Conditions of Sale and Granting of Credit. Kindly note that the onus also relies on the customer to monitor and manage their account and your account limit and balance information is also stipulated on the proof of purchase and/or payment receipts.
Thank you for your review.
Kindly be advised that your account limit was not increased on the respective days. You did however make use of the temporary credit facility, which was made available to you based on the excellent manner in which you have conducted your account, to facilitate the purchases made. When the customer signs the purchase docket, they agree that the goods and amount/s purchased is what was requested and further accept our Terms and Conditions of Sale and Granting of Credit. Kindly note that the onus also relies on the customer to monitor and manage their account and your account limit and balance information is also stipulated on the proof of purchase and/or payment receipts.
Best regards,
Truworths's reply06 Jan 2024, 08:40
Official
Good day,
Thank you for your review.
Kindly be advised that your account limit was not increased on the respective days. You did however make use of the temporary credit facility, which was made available to you based on the excellent manner in which you have conducted your account, to facilitate the purchases made. When the customer signs the purchase docket, they agree that the goods and amount/s purchased is what was requested and further accept our Terms and Conditions of Sale and Granting of Credit. Kindly note that the onus also relies on the customer to monitor and manage their account and your account limit and balance information is also stipulated on the proof of purchase and/or payment receipts.
Thank you for your review.
Kindly be advised that your account limit was not increased on the respective days. You did however make use of the temporary credit facility, which was made available to you based on the excellent manner in which you have conducted your account, to facilitate the purchases made. When the customer signs the purchase docket, they agree that the goods and amount/s purchased is what was requested and further accept our Terms and Conditions of Sale and Granting of Credit. Kindly note that the onus also relies on the customer to monitor and manage their account and your account limit and balance information is also stipulated on the proof of purchase and/or payment receipts.
Best regards,
MM
Melvin M's updateReviewer Update
06 Jan 2024, 09:01Yes .....but then y not just make available wht is left of the account limt and not adding more y r u coercing people to spend more then whts aloud and it affects their credit score please dont do tht to me anymore
MM
Melvin M's update06 Jan 2024, 09:01
Reviewer Update
Yes .....but then y not just make available wht is left of the account limt and not adding more y r u coercing people to spend more then whts aloud and it affects their credit score please dont do tht to me anymore
Truworths's replyOfficial
06 Jan 2024, 13:30Good day,
We can confirm that the option to receive temporary credit limit increases has been removed from your account as per your request.
We can confirm that the option to receive temporary credit limit increases has been removed from your account as per your request.
Best regards,
Truworths's reply06 Jan 2024, 13:30
Official
Good day,
We can confirm that the option to receive temporary credit limit increases has been removed from your account as per your request.
We can confirm that the option to receive temporary credit limit increases has been removed from your account as per your request.
Best regards,
