NM
Nthabiseng M
1 reviews | Active since Sept 2014
28 Mar 2016, 04:13
safety
How safe is one at Truworths at westgate shopping mall @ roodepoort when they don't have cameras, my phone was taken out of my pocket when I went inside the shop to buy clothes and told security they said their camera's are not working, and told him it was just the 3 ladies on the kids department surely they will be able to see. He said I can run around fast the mall maybe I might see the person really. I'm so disappointed don't ever want to see myself at Truworths westgate shopping mall roodepoort
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Truworths's replyOfficial
31 Mar 2016, 16:50Hello marobevi,
Thank you for bringing this matter to our attention.
At Truworths, providing our customers with an effortless and pleasant shopping experience is of fundamental importance to us and we are thus truly concerned to read of your recent experience.
Although it is the responsibility of the customers to protect their personal property, we wish to take this opportunity to express our regret at the misfortune of this incident.
During our telephonic conversation you informed us that a case has been lodged at the police station and we have alerted the store management of the incident that occurred.
We once again wish to convey our deepest regret for the loss of your property and hope that the investigation by the authorities will be successful.
Kind regards,
Lynn
Thank you for bringing this matter to our attention.
At Truworths, providing our customers with an effortless and pleasant shopping experience is of fundamental importance to us and we are thus truly concerned to read of your recent experience.
Although it is the responsibility of the customers to protect their personal property, we wish to take this opportunity to express our regret at the misfortune of this incident.
During our telephonic conversation you informed us that a case has been lodged at the police station and we have alerted the store management of the incident that occurred.
We once again wish to convey our deepest regret for the loss of your property and hope that the investigation by the authorities will be successful.
Kind regards,
Lynn
Truworths's reply31 Mar 2016, 16:50
Official
Hello marobevi,
Thank you for bringing this matter to our attention.
At Truworths, providing our customers with an effortless and pleasant shopping experience is of fundamental importance to us and we are thus truly concerned to read of your recent experience.
Although it is the responsibility of the customers to protect their personal property, we wish to take this opportunity to express our regret at the misfortune of this incident.
During our telephonic conversation you informed us that a case has been lodged at the police station and we have alerted the store management of the incident that occurred.
We once again wish to convey our deepest regret for the loss of your property and hope that the investigation by the authorities will be successful.
Kind regards,
Lynn
Thank you for bringing this matter to our attention.
At Truworths, providing our customers with an effortless and pleasant shopping experience is of fundamental importance to us and we are thus truly concerned to read of your recent experience.
Although it is the responsibility of the customers to protect their personal property, we wish to take this opportunity to express our regret at the misfortune of this incident.
During our telephonic conversation you informed us that a case has been lodged at the police station and we have alerted the store management of the incident that occurred.
We once again wish to convey our deepest regret for the loss of your property and hope that the investigation by the authorities will be successful.
Kind regards,
Lynn