RB
Randall B

1 reviews | Active since Aug 2014

25 May 2020, 10:19

Rushed Emp[loyee

I went to purchase a cellphone at Truworths Southgate. Karabo at the Fine Jewelry counter assisting me was very unfriendly. She didnt make shopping there a pleasant experience. She was abrupt and off putting. I assume her reason was she waned to go home and I was keeping her. I didnt get my cellphone so i went back the 23/05/2020 to collect it. She basically threw the phone at me and rushed e when i wanted to read the contract. Sorry to say she has put Truwoths Southgate in a bad light. She should treat the last customer the same way as the first customer. A smile and a friendly attitude would not hurt either considering she is front line staff.

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Replies (1)
Truworths
Truworths's reply10 Jul 2020, 09:43
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.  We investigated your concerns raised and can confirm that this matter has been resolved.  Kind regards,  Truworths Online Team