1 reviews | Active since Sept 2017
Rude unacceptable harassment
I Cannot believe that I am still being harassed by Truworts /debt collecting company . I was informed by Truworts that there is an amount due I immediately told them that I paid and told the teller to close my account when I settled the account . I went back to the store to provide proof of payment . Now for the last year I receive nonstop calls from VERY Rude consultants .
I have phoned I have mailed I have gone in store and still I get told I owe the money , I receive nonstop calls . Now I get told I am being handed over and it will reflect on my credit score ! THIS IS UNACCEPTABLE PLEASE SORT OUT YOUR MESS !!!!
Thank you for your post; we appreciate the opportunity to respond.
We acknowledge your frustration regarding this matter, and verify that we have been in contact with you subsequent to us receiving your post. We are trying one more avenue to try and assist you but this will take some time.
We furthermore confirm that you will be contacted once our investigation of your concerns raised has been concluded.
Should you have any other feedback or concerns, please feel free to contact us directly on *** or send an e-mail to: ***.
Kind regards,
Truworths Online Team
Thank you for your post; we appreciate the opportunity to respond.
We acknowledge your frustration regarding this matter, and verify that we have been in contact with you subsequent to us receiving your post. We are trying one more avenue to try and assist you but this will take some time.
We furthermore confirm that you will be contacted once our investigation of your concerns raised has been concluded.
Should you have any other feedback or concerns, please feel free to contact us directly on *** or send an e-mail to: ***.
Kind regards,
Truworths Online Team