EA
Ebrahim A

1 reviews | Active since Oct 2015

27 Apr 2023, 22:17

Rude supervisor

I've been a loyal customer of truworths for many years now, I've been shopping for years at canal walk truworths and never have I experienced such horrible service like I did today. I was down stairs at the cashiers and there was a supervisor , coloured big girl with check suit that had such a horrible attitude! Rushing me and having care free attitude when I brought a jacket in for a bigger size. I spoke to the manager when I walked out she is always lovely and always very helpful I explained what happend to her and she was very nice about it. This big girl needs to go she giving truworths a bad name

0
Replies (1)
Truworths
Truworths's reply03 May 2023, 11:33
Official
Dear Ebrahim, Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
   

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
   

Regards
  
  
Tania  Truworths Customer Service