Rude consultant

I app**** online for a Truworths account and despited the sms texts almost everyday for the past few months, this number ********** 412 has been calling me countless times every single day. And I mean every single day. Just not Sundays. So today I decided to unblock the number and the woman I spoke to was very rude to me. I told her that I do not want any business with truworths anymore because of the multiple calls i had rejected every single day. She went on to saying that Im the one that sent them a text so I mustnt say Im being harrassed. I app**** for an account,not dozens of calls daily without fail and during my working hours. She did not inform me that calls are recorded either which is something she shouldve told me in the beginning of the call as it is my right to know. That is ommitting information from me and that goes against FAIS laws. I would like to know the name of the woman that spoke to me today at 13:47pm 21 June 2018. Truworths better do something so I can know which steps to take next.

Also, you need to teach your staff to be proffessional. You do not speak over the customer nor do you cut them off while they are speaking. That is not treating the customer fairly. I will be in contact with the Ombudsman as soon as you give me that call