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Nicole N
1 reviews | Active since Dec 2021
12 May 2023, 14:51
Rude call center agent Truworths
Truworths accounts call center is very rude and arrogant. I am horrified with the agents behavior over the phone. They really need to learn how to communicate in a professional manner which they lack.
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Replies (2)
Truworths's replyOfficial
12 May 2023, 16:28 Dear Ms Naicker, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply12 May 2023, 16:28
Official
Dear Ms Naicker, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
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Nicole N's updateReviewer Update
13 May 2023, 14:45I am sick of the poor customer service. So unpleasant it is shocking!!!
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Nicole N's update13 May 2023, 14:45
Reviewer Update
I am sick of the poor customer service. So unpleasant it is shocking!!!