Rude and unprofessional

Item: Truworths
Rating: 1
Author: lihlemkhaliphi L

This is not right, Truworths supposed to close at 6pm and yesterday I left things at the counter cause I had forgotten my card at home and I was informed that they close at 6pm however today when I get here at 17:45 they were closed already this is so wrong and the special finishes today and the guy was so rude he just said they close the doors earlier so they can leave at 6pm this is so wrong your info says operating until 6pm... i want my clothes shame

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Replies (1)

Truworths's replyOfficial

27 Feb 2023, 12:51

Thank you for bringing this to our attention. We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback. Kindly inform of the store in question in order to address.

Regards

Truworths Customer Service

Truworths's reply27 Feb 2023, 12:51

Official

Thank you for bringing this to our attention. We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback. Kindly inform of the store in question in order to address.

Regards

Truworths Customer Service