Rude and unprofessional

I'm utterly disappointed in how my husband and I were treated by the Truworths staff today (Nelspruit, Brown Street). While trying on some clothing items in the fitting room, my husband waited out in the fragrance section to try some cologne. We're both over 50 and use reading glasses so he reached into his blazer to get his reading glasses to see the names and prices better. Shortly after this, a staff member by the name Thandi walks over and just stands in front of him, my husband asks if he could help her with something and she rudely accuses him of *****ing and says that she she him put something in his blazer. Out of shock and embarrassment he tells her to get security to come and search him and she walks away. He then demands to see management and the the person that came just laughed about it and called someone else in a more senior position. She assists by having the discussion right there in front of all other customers and gets Thandi to apologise. This was extremely unprofessional. Nelspruit is a small town and my husband works with people, this false accusation and addressing it so publicly could ruin his reputation. Surely there must be an office or equivalent, the least they could have done was to take the discussion there. Apart from the treatment being utterly unprofessional and disrespectful, my husband's Constitutional right to dignity was hugely infringed upon. As a side note,my daughter also experienced unprofessional treatment at the Truworths in Centurion a few years ago. Truworths staff clearly need better training, staff and management alike. Absolutely unacceptable.