JW
Janine W

1 reviews | Active since Jun 2012

21 Oct 2025, 13:29

Return policy sucks

I returned an article of clothing to Truworths only to hear that there is only 30 days to return articles. I asked them where in the shop it is indicated, but they told me it is in the small writing at the back of the slip. We spent about 5 minutes to find the condition as it is printed so small on the back. I feel it is unfair to the customer to say this after the fact as there was no clear indication during the purchase.

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