LM
Lebo M
1 reviews | Active since Dec 2020
17 Dec 2020, 16:58
Return dilema
I purchased chushion covers from your woodlands store in Pretoria. Despite the lady who sold them to me, remembering the purchase, I am told that without a receipt i cannot exchange the cushion covers for another item in store. I gave them a date and approximate time and was willing to provide the card details for the purchase. But could not be assisted.
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Truworths's replyOfficial
18 Dec 2020, 09:46Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that the relevant Manager has been in contact with you and are pleased this matter has been resolved.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that the relevant Manager has been in contact with you and are pleased this matter has been resolved.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply18 Dec 2020, 09:46
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that the relevant Manager has been in contact with you and are pleased this matter has been resolved.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that the relevant Manager has been in contact with you and are pleased this matter has been resolved.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Best regards,
LM
Lebo M's updateReviewer Update
23 Dec 2020, 06:05Thank you for your assistance ????
LM
Lebo M's update23 Dec 2020, 06:05
Reviewer Update
Thank you for your assistance ????