1 reviews | Active since Sept 2012
REFUSAL TO CLEAR MY CREDIT SCORE DESPITE
HAD AN ACCOUNT WITH TRUWORTHS WHICH WAS OVERDUE COZ I FAILED TO KEEP UP WITH THE INSTALMENTS. AS A RESULT I WAS LISTED WITH THE CREDIT BEREAU. I MANAGED TO GET FUNDS, PAID UP THE ACCOUNT AND CLOSED IT AND I OWE NOTHING AT TRUWORTHS & NO LONGER HAVE ANY ACCOUNT WITH THEM. MY NAME IS STILL LISTED AND I CONTACTED TRUWORTHS ABOUT THIS ISSUE. I WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THAT I MUST SORT MY THINGS OUT WITH THE BEREAU. I CONTACTED THE BEREAU WHICH SENT ME BACK TO TRUWORTHS SAYING IT IS ONLY TRUWORTHS WHO CAN GIVE THEM INSTRUCTIONS TO REMOVE MY NAME.<br> <br> NOW I AM CAUGHT UP BETWEEN A ROCK & A HARD SURFACE COZ I CANNOT DO ANYTHING COZ I AM CREDIT LISTED FOR AN ACCOUNT WHICH IS PAID OFF AND CLOSED. ARE YOU ANGRY THAT I AM NO LONGER ENSLAVED TO YOUR ACCOUNT AND DECIDED TO CUT TIES WITH YOU? I GUESS IT IS ONLY FAIR TO ALLOW ME TO LIVE A FREE LIFE WITHOUT A BONDAGE OF HAVING AN ACCOUNT WITH YOU. PLEASE SEND A MERE INSTRUCTION TO THE BEREAU SO I CAN HAVE MY LIFE BACK.
We acknowledge that, according to our records, you settled the full outstanding balance on your Truworths account on 16 March 2015, and can verify that the current status of your account reflects as paid up and closed.
Please be advised that ITC updates are done on a monthly basis. As such, an instruction will be sent to all credit bureaus to update the status of your Truworths payment profile by the end of April 2015. However, as mandated by the National Credit Act (NCA), your Truworths Payment Profile will remain on your record for 24 months from the date that the outstanding balance on your account was settled.
We trust that we have acceptably addressed your concerns, and should you require any further assistance, kindly contact us on 021- *** or e-mail ***.
Kind regards,
Charmaine
We acknowledge that, according to our records, you settled the full outstanding balance on your Truworths account on 16 March 2015, and can verify that the current status of your account reflects as paid up and closed.
Please be advised that ITC updates are done on a monthly basis. As such, an instruction will be sent to all credit bureaus to update the status of your Truworths payment profile by the end of April 2015. However, as mandated by the National Credit Act (NCA), your Truworths Payment Profile will remain on your record for 24 months from the date that the outstanding balance on your account was settled.
We trust that we have acceptably addressed your concerns, and should you require any further assistance, kindly contact us on 021- *** or e-mail ***.
Kind regards,
Charmaine
