1 reviews | Active since Mar 2010
Refund me ASAP
You are well aware that you have a problem with your system and I need I mean NEED MY MONEY REVERSED TODAY. I HAVE A FAMILY EMERGENCY THAT I MUST ATTEND TO TODAY AT 12:00 AND YOU DECIDE TO DEBIT MY ACCOUNT TWICE FOR A PURCHASE OVER R1000.00 YOU MUST BE JOKING. AND HAVE THE NERVE TO TELL ME THAT THE MONEY WILL BE REVERSED AND YOU HAVE NO IDEA WHEN. HOW CAN YOU BLAME THE BANK??? I SWIPED MY CARD IN YOUR STORE NOT AT ABSA. I NEED MY MONEY BACK PLUS INTEREST COS YOU TOOK MY MONEY WITHOUT MY CONSENT...AND THAT IS *****ING. I AM SUPPOSED TO USE THAT MONEY FOR PETROL TODAY. I WILL NEVER ALLOW YOU TO MESS UP MY LIFE LIKE THAT. REFUND ME URGENTLY PLUS INTEREST IM NOT A CASH LOAN...THANK YOU IN ADVANCE HOPING TO RECEIVE MY MONEY BEFORE 12.00 I WILL NEVER WASTE MY PETROL DRIVING TO THE BANK TO SORT YOUR MESS, UNLESS YOU GIVE ME R500 FOR PETROL THEN I WILL GO ON YOUR BEHALF. IM ANGRY AS HELL RIGHT NOW BECAUSE NOW YOU MAKING MY LIFE DIFFICULT.
Thank you for your post and affording us the opportunity to respond.
We have investigated this matter as a matter of urgency and have established that your bank account was indeed erroneously debited on the respective dates.
Absa has confirmed that the error occurred on their side. We were informed that all duplications and triplications will be reversed over the next couple of days and in some cases the reversals have already taken place. A message has been placed on all social networks to advise customers of this unfortunate error.
We sincerely apologise for any inconvenience this may have caused you and we encourage you to contact us on *** or e-mail *** if you have any further queries or concerns.
Kind regards,
Charmaine
Thank you for your post and affording us the opportunity to respond.
We have investigated this matter as a matter of urgency and have established that your bank account was indeed erroneously debited on the respective dates.
Absa has confirmed that the error occurred on their side. We were informed that all duplications and triplications will be reversed over the next couple of days and in some cases the reversals have already taken place. A message has been placed on all social networks to advise customers of this unfortunate error.
We sincerely apologise for any inconvenience this may have caused you and we encourage you to contact us on *** or e-mail *** if you have any further queries or concerns.
Kind regards,
Charmaine