Receiving wrong smse's
I do not buy at Truworths or have an account at Truworths. Lately I have been receiving smse's for attention Miss C Lewis they going to hand over for not paying. I do not know who this person is. I called Truworths telling them that they have the wrong person and still I'm receiving smses. This is really nonsense and bad service because the agent that helped me did not do anything.
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Replies (2)
Truworths's replyOfficial
17 May 2019, 08:47We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply17 May 2019, 08:47
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
18 May 2019, 10:04 Thank you for your post.
Customer service excellence is vital to our company culture and we make every attempt to ensure that our customers are assisted by knowledgeable and proficient consultants at all times.
We are unable to contact you and have your concerns addressed. However, in the interim we liaised with you via email and await your response.
Please contact us directly on *** / or via email ***
Hope to hear from you soon.
Kind regards,
Truworths Online Team
Customer service excellence is vital to our company culture and we make every attempt to ensure that our customers are assisted by knowledgeable and proficient consultants at all times.
We are unable to contact you and have your concerns addressed. However, in the interim we liaised with you via email and await your response.
Please contact us directly on *** / or via email ***
Hope to hear from you soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply18 May 2019, 10:04
Official
Thank you for your post.
Customer service excellence is vital to our company culture and we make every attempt to ensure that our customers are assisted by knowledgeable and proficient consultants at all times.
We are unable to contact you and have your concerns addressed. However, in the interim we liaised with you via email and await your response.
Please contact us directly on *** / or via email ***
Hope to hear from you soon.
Kind regards,
Truworths Online Team
Customer service excellence is vital to our company culture and we make every attempt to ensure that our customers are assisted by knowledgeable and proficient consultants at all times.
We are unable to contact you and have your concerns addressed. However, in the interim we liaised with you via email and await your response.
Please contact us directly on *** / or via email ***
Hope to hear from you soon.
Kind regards,
Truworths Online Team
Best regards,