Received FACTORY REJECTS when I ordered through online truworths! I am disgusted.

I am appalled. I ordered items worth about R5000 over the past few days from Truworths online. Most of the items are still on their way. With regards to the items that have arrived already, they are damaged and look like factory rejects. Luckily the store I collected the one item from had a few replacements on their shelves so I was able to exchange it for a better item. The bag and jewelery I had received were not in condition to even put back on the shelves so I am utterly disappointed that they had the audacity to send them to me taking advantage of the fact that I had placed an online order. I will lodge a return for these items and wish that they will not send the rest of the items until I know they are in the condition I expect them to be. I will change my rating if my issues are given any priority.