LP
Lauren P

1 reviews | Active since Sept 2017

14 Aug 2020, 14:18

Really poor service

Emailed about 20x regarding my account, and no-one ever gets back to me. Just an automated email on "how to pay" - Paying is the very reason for email in the first place! Not everyone can take phone calls which they do not seem to understand. Really disappointing service.

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Replies (1)
LP
Lauren P's update17 Aug 2020, 16:07
Reviewer Update
I really cannot believe you have responded like that. Did you read my review?? I said that I have emailed HOW many times, however no-one ever responds!!! AND in that token, I cannot take calls as my communication preference is EMAIL. My suggestion would be that you get someone to respond via EMAIL.
thank you.