******s remarks

Afternoon,<br> <br> I am absolutely shocked.<br> I received a call this morning from a gentlemen from your office and his English was very poor and I asked to speak to an English consultant.<br> He transferred me to another person who's pronunciation was still very poor and I asked I could please speak to someone English.<br> He proceeded to tell me that I am ****** an don't want to speak to him because he is black.<br> I told him race has nothing to do with it but I am struggling to understand what you are saying as your pronunciation of the words are quite bad.<br> He refused to let me speak to someone else and proceeded to shout over me expressing how ****** I am.<br> I explained that I have the right to speak someone in my home language and if there is not someone who can speak to someone in my home language to arrange that they call me back or let me speak to a manager. <br> He refused and just carried on shouting over me.<br> <br> I cannot believe this!<br> We live in the rainbow nation and every client has the right be serviced in their home language regardless of whether it is English, Xhosa, Zulu or Afrikaans. <br> <br> Your staff is clearly ****** against English people.<br> <br> I am so disgusted.