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ishal S

1 reviews | Active since Sept 2012

05 Apr 2016, 11:53

query not resolved or explained

My complaint was not resolved as to why my account was handed over to 3 different attorneys<br> Lynn\s reply had no response to my complaint and is passing the buck over to DMC, I need an explanation because I am getting calls all day long from different people with different amounts and not sure who to pay<br> this is interfering with my Job and stressing me out and then you reply with no valid reason but instead blame DMC"

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Replies (1)
Truworths
Truworths's reply11 Apr 2016, 08:56
Official
Hello ishal singh,

Thank you for your post.

We acknowledge your frustration in this regard and we based on the complexity of this matter, we have contacted you telephonically to discuss all concerns with you. We are confident that upon receipt of the requested document from you the matter will be satisfactorily resolved and we hope to restore your faith in our company.

Kind regards,

Truworths Online Team

Best regards,