Put off

Recently opened an account with Truworths, made my first purchase on the 18th/10 for R700 some change. Got a call on the 23rd from a very rude consultant saying that I need to make arrangements to pay as the account was handed over, what in the actual **** guys? This gentleman was extremely rude which is so unfortunate as the service I got from the store was top notch. Needless to say, the account will be closed off, you really need to send your consultants in for training or properly screen them as they clearly have no clue on how to handle paying customers.