Puma shoe and DH pants at Truworth Maponya

I am very disappointed in the service, I travelled to the The Glen Mall last week Wednesday to find some items that I desperately needed. There were size 10shoes that met my needs and thereafter was referred to Maponya to find the shoes, luckily I found the last size 10 Puma sneakers and some DH pants. I wore the shoe and pants on Saturday to my surprise its starting to tear :-( I really dont understand what i'm seeing have pictures and not sure where to share them...