PROMO ITEM OUT OF STOCK

Dear sir/madam<br> <br> I saw a golfer tshirt on Truworths webside and I called them to place and order, the order was processed and finalized then on Wednesday the 10th of February I get an sms saying that the item is sold out and order has been cancelled while still on their webside. Then I called in and spoke with Shafika who said that she doesn't understand why they say no stock because she can still see stock available, she then placed another order since the first one was cancelled, then this morning I get another sms saying order is cancelled again because of no stock I then called again and spoke to Wandile who said that the is no stock, I am not happy with the kind of runner around I got from truworths call centre and I want that tshirt that I ordered please help me.