MN
Malcolm N
1 reviews | Active since Dec 2016
12 Jun 2020, 11:46
Processes that make no sense
I've sent e-mails to *** and unable to receive any support from this channel. Under current social distancing restrictions I don't understand how Truworths can communicate via e-mail when requesting payment, and have stores open for customers to walk in but refuse to assist on other matters via e-mail.
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Replies (1)MN
Malcolm N's updateReviewer Update
27 Jun 2020, 10:40I'm glad that the interest has been reversed and can only confirm once I receive the next statement.
Whilst you advise that I may contact Truworths via e-mail the underlying issue is that I received no responses to the e-mails I had sent to ***. Has this issue been resolved?
Whilst you advise that I may contact Truworths via e-mail the underlying issue is that I received no responses to the e-mails I had sent to ***. Has this issue been resolved?
MN
Malcolm N's update27 Jun 2020, 10:40
Reviewer Update
I'm glad that the interest has been reversed and can only confirm once I receive the next statement.
Whilst you advise that I may contact Truworths via e-mail the underlying issue is that I received no responses to the e-mails I had sent to ***. Has this issue been resolved?
Whilst you advise that I may contact Truworths via e-mail the underlying issue is that I received no responses to the e-mails I had sent to ***. Has this issue been resolved?