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Prudence M
1 reviews | Active since Jun 2017
02 Dec 2023, 22:58
Price misinterpretation
Truworths the grove mall had multiple wallets priced R36 and refused to sell it with the price that was shown and claimed that it is R360 but there is a customer who bought the wallet with R36 because she was white it was authorised and the sales consultant informed the supervisor that most of the wallets are incorrectly priced it must be fixed which they failed to do now they mislead us the black customers with the same price of R36 and refused to sell us the purse and said it cannot be authorised according to law the price I see is the price I pay but both the manager and floor manager refused to sell it to us.
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Prudence M's updateReviewer Update
04 Dec 2023, 22:33Good Day
How am I going to get a response that the issue was resolved, since the floor manager and store manager has failed to assist me
How am I going to get a response that the issue was resolved, since the floor manager and store manager has failed to assist me
PM
Prudence M's update04 Dec 2023, 22:33
Reviewer Update
Good Day
How am I going to get a response that the issue was resolved, since the floor manager and store manager has failed to assist me
How am I going to get a response that the issue was resolved, since the floor manager and store manager has failed to assist me
PM
Prudence M's updateReviewer Update
05 Dec 2023, 14:13You did not rectify it I was the second client to find the purse like that I heard the conversation between the sales consultant and supervisor meaning the store manager did not go back and rectify the error I came across the same error that was supposed to be rectified before me you excuse sounds pathetic they are in denial that I overheard their conversation.
Don't insult my intelligence you only rectify it now due to my review on Hello Peter, maybe you need to read the Ombudsman's guidelines by misleading clients. YOUR MANAGERS ARE SLEEPING ON THE JOB I AM TAKING THIS FURTHER
Don't insult my intelligence you only rectify it now due to my review on Hello Peter, maybe you need to read the Ombudsman's guidelines by misleading clients. YOUR MANAGERS ARE SLEEPING ON THE JOB I AM TAKING THIS FURTHER
PM
Prudence M's update05 Dec 2023, 14:13
Reviewer Update
You did not rectify it I was the second client to find the purse like that I heard the conversation between the sales consultant and supervisor meaning the store manager did not go back and rectify the error I came across the same error that was supposed to be rectified before me you excuse sounds pathetic they are in denial that I overheard their conversation.
Don't insult my intelligence you only rectify it now due to my review on Hello Peter, maybe you need to read the Ombudsman's guidelines by misleading clients. YOUR MANAGERS ARE SLEEPING ON THE JOB I AM TAKING THIS FURTHER
Don't insult my intelligence you only rectify it now due to my review on Hello Peter, maybe you need to read the Ombudsman's guidelines by misleading clients. YOUR MANAGERS ARE SLEEPING ON THE JOB I AM TAKING THIS FURTHER