1 reviews | Active since Sept 2016
Prescribed debt and itc not updated by truworths
<p>I used to have an account with truwoths Acc no. ********** ********** which bad debt was written off. The account has since prescribed . I have obtained my credit profile and have noted that the account is still reflecting on my profile as active. The account has not been removed on my profile and no updates are provided to transunion and experian. Can truworths please update ! </p>
Thank you for your post and offering us the opportunity to assist.
Upon receipt of your post we conducted an investigation into your concerns raised.
We established that your account was handed over to Debt Management (DMC) in 2015 and is therefore no longer on our records. We have attempted to contact you to inform you of this, but were regretfully unsuccessful in our attempts.
We kindly urge you to contact DMC directly on *** for further assistance in this regard and trust that this matter will be resolved soonest.
Truworths Online Team
Thank you for your post and offering us the opportunity to assist.
Upon receipt of your post we conducted an investigation into your concerns raised.
We established that your account was handed over to Debt Management (DMC) in 2015 and is therefore no longer on our records. We have attempted to contact you to inform you of this, but were regretfully unsuccessful in our attempts.
We kindly urge you to contact DMC directly on *** for further assistance in this regard and trust that this matter will be resolved soonest.
Truworths Online Team