1 reviews | Active since Mar 2017
Poor Service Delivery and assitance
<p>i have settle my account Three 3 months back and still the Credit Burue has not been updated by Truworths. </p> <p>i have spoken to shop attendants with no avail!!!</p> <p> </p>
Thank you for your post and for affording us the opportunity to assist.
We have reviewed our records and confirm that your account was settled in full following your payment received on 16 January 2017. We can verify that an instruction was sent to all credit bureaus to update the status of your payment profile, to reflect the paid up status. We further confirm that this information reflects with Transunion for February 2017.
Subsequent to this, we can confirm that a purchase was made by you on 08 March 2017.
We attempted to contact you in this regard but unfortunately could not reach you. Should any conflicting information be listed at any of the credit bureaus you are welcome to email this to *** for us to further investigate this matter.
Kind regards,
Truworths Online Team
Thank you for your post and for affording us the opportunity to assist.
We have reviewed our records and confirm that your account was settled in full following your payment received on 16 January 2017. We can verify that an instruction was sent to all credit bureaus to update the status of your payment profile, to reflect the paid up status. We further confirm that this information reflects with Transunion for February 2017.
Subsequent to this, we can confirm that a purchase was made by you on 08 March 2017.
We attempted to contact you in this regard but unfortunately could not reach you. Should any conflicting information be listed at any of the credit bureaus you are welcome to email this to *** for us to further investigate this matter.
Kind regards,
Truworths Online Team