Poor Service

Hi

I bought my wife a set of underwears at your branch in Jubilee Mall on Wednesday the 2nd of October ,bras and panties but when I surprised her with them in the evening the bras were fine but she realized the underwears are bigger although the tag is her size,a medium.

I went to exchange them but the stuff told me that they cannot do an exchange and they told me that I can even go complain if I want to.

Is that how you treat your customers? You need to do away with that kind of attitude seriously . A simple no would have been enough.

Regards Katlego *** ***