1 reviews | Active since Aug 2015
Poor service
<p>book in an item for repair 23.04.2017 and i have yet to hear from the South Gate mall Store regarding my repair i have call the store regarding my repair but there is no answer everytime i call . </p>
At Truworths, we pride ourselves on offering our customers service excellence of International standards. As we were troubled to hear about your experience we immediately escalated this matter to the relevant Management to address.
We have investigated your concerns and can confirm that the Store Manager has been in contact with you regarding your query.
We are pleased to confirm that we were able to adequately resolve this matter for you.
We wish to apologise for the manner in which your query was attended to and trust that we will see you in our stores again soon.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Yours in Fashion,
Truworths Online Team
At Truworths, we pride ourselves on offering our customers service excellence of International standards. As we were troubled to hear about your experience we immediately escalated this matter to the relevant Management to address.
We have investigated your concerns and can confirm that the Store Manager has been in contact with you regarding your query.
We are pleased to confirm that we were able to adequately resolve this matter for you.
We wish to apologise for the manner in which your query was attended to and trust that we will see you in our stores again soon.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Yours in Fashion,
Truworths Online Team