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Danielle D
1 reviews | Active since Jul 2020
29 Jul 2020, 13:01
Poor poor service!
I hit a rough spot after an accident. Made arrangements to pay my account in cash at my local store. Sent my son. Payment was declined because he did not have my card or ID book. He did have my ID nr though. I've never received a Truworths card. Then i paid R606 on 9 May, into the Standard bank account a very very rude woman supp****. I have mailed and phoned numerous times. It does not reflect on my account, and they have blacklisted me. My bond application is now on hold because of this. They just do NOT reply. When I phone, I get transfered, cut off, or a person that promise to call back. I'm gatvol. Thank you.
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Replies (2)DD
Danielle D's updateReviewer Update
30 Jul 2020, 08:34Your consultant called me while I was on another call. I called back. After 15 minutes I was told "my supervidor" will call you back. I'm still waiting. In addition, I mailed Milani 4 times with POP''s. No reply yet. My name is stil blacklisted
DD
Danielle D's update30 Jul 2020, 08:34
Reviewer Update
Your consultant called me while I was on another call. I called back. After 15 minutes I was told "my supervidor" will call you back. I'm still waiting. In addition, I mailed Milani 4 times with POP''s. No reply yet. My name is stil blacklisted
DD
Danielle D's updateReviewer Update
31 Jul 2020, 09:35Morning, are you guys really going to keep on ignoring this issue?? I have just mailed you again, I provided every last POP since my first payment, I called you like you suggested, 15 minutes on MY cost. You promised to call back, two days ago! NOW WHAT??????
DD
Danielle D's update31 Jul 2020, 09:35
Reviewer Update
Morning, are you guys really going to keep on ignoring this issue?? I have just mailed you again, I provided every last POP since my first payment, I called you like you suggested, 15 minutes on MY cost. You promised to call back, two days ago! NOW WHAT??????