POOR PETETHIC SERVICE ALL ROUND

I AM THE YPE OF PERSON WHO CONSISTANTLY PAYS MY ACCOUNTS, I OPENED A TRUWORTHS ACCOUNT EMAILED THEM MY BANKING DETAILS AND MADE A DEBIT ORDER PAYMENT ARRANGEMENT, THEY SEND ME A EMAIL THEY RECIEVED MY ARRANGEMENT I WILL BE DEBITED, TO MY THINKING THEY ARE DEBITING MY ACCOUNT I RECEIVE NOTICE OF NON PAYMENT, THEY DID NOT EVEN ATTEMPT TO DEBIT MY ACCOUNT, PUT ME ON ITC FOR 2 MONTHS AND **** AND SAID THE DEBIT ORDER WAS REJECTED DUE TO NO FUNDS AVAILABLE WHICH WAS NOT TRUE. MY CREDIT SCORE WAS DRASTICALLY AFFECTED AND THERE SERVICE IS VERY POOR IN THE STORE AND THERE ACCOUNTS DEPARTMENT IS WORST VERY UNPROFESSIONAL DOES NOT FOLLOW INSTRUCTIONS I CANCELLED MY DEBIT ORDER I GO PAY INSTORE BUT THEY VERY QUICK TO PLACE YOU ON ITC. THE CLOTHES ARE SO EXPENSIVE AND FADE OF VERY QUICKLY. I AM SO FED UP WITH TRUWORTHS AND ADVISE PEOPLE IF YOU VALUE YOUR CREDIT SCORE AND YOUR MONEY NEVER OPEN A ACCOUNT WITH RUWORTHS. I AM PAYING UP THIS ACCOUNT AND WILL NEVER DEAL WITH TRUWORTHS EVER AGAIN.