1 reviews | Active since Mar 2009
Poor pathetic ******** people
Truworths is really irritating me they kept on phoning me, sending sms'e. I know my account is in arrears but I am paying an X amount every month. And monthly they threaten to hand my account over to lawyers. Really this is pathetic I am not stupid and irresponsible I know I have to pay my account. Everytime I explain my financial situation
Thank you for your post.
We certainly understand your frustration at being contacted despite making a payment arrangement with us regarding your Truworths account.
According to our records; your account has been in arrears for a long period of time. When an account is in arrears, the account holder will receive communication regarding the status of the account. We are concerned that the account will incur late payment fees and that your profile held with us and at the credit bureaus would be negatively affected.
We regret that these forms of communication were not received in the manner in which it is intended; however we look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Should you have any other queries, contact us directly on 021- *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Thank you for your post.
We certainly understand your frustration at being contacted despite making a payment arrangement with us regarding your Truworths account.
According to our records; your account has been in arrears for a long period of time. When an account is in arrears, the account holder will receive communication regarding the status of the account. We are concerned that the account will incur late payment fees and that your profile held with us and at the credit bureaus would be negatively affected.
We regret that these forms of communication were not received in the manner in which it is intended; however we look forward to seeing your account up to date with payment so that you can enjoy all the benefits of being a Truworths account holder.
Should you have any other queries, contact us directly on 021- *** or e-mail *** and we will gladly assist you.
Kind regards,
Truworths Online Team