iB
ian B
1 reviews | Active since Apr 2013
15 Mar 2015, 10:46
Poor ***** prevention and credit vetting policy
I received a notification from TransUnion notifying me that someone had done a credit check on me. I pulled a report to see that the credit check was done by \***"- with no other details of who was making the inquiry. After unsuccessfully trying to call the number and being told that it does not exist"
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Truworths's replyOfficial
17 Mar 2015, 17:00Hello ianbrink,
Thank you for the opportunity to clarify your concerns.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Upon receipt of your post, we immediately declined the application. We regret the inconvenience and frustration you experienced as a result of this matter.
We would like to assure you that our selection process for any new account is very thorough and we do have preventative measures in place. Occasionally, these blocking measures are not always successful; however, when we are notified of ***** immediate action is taken.
We confirm that your concerns have been addressed and that no Truworths account has been ********ly opened in your name.
We trust that we have provided you with adequate feedback and have satisfactorily clarified your concerns. Should you have any other queries or suggestions, please feel free to contact us on *** or e-mail ***.
Kind regards,
Charmaine
Thank you for the opportunity to clarify your concerns.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Upon receipt of your post, we immediately declined the application. We regret the inconvenience and frustration you experienced as a result of this matter.
We would like to assure you that our selection process for any new account is very thorough and we do have preventative measures in place. Occasionally, these blocking measures are not always successful; however, when we are notified of ***** immediate action is taken.
We confirm that your concerns have been addressed and that no Truworths account has been ********ly opened in your name.
We trust that we have provided you with adequate feedback and have satisfactorily clarified your concerns. Should you have any other queries or suggestions, please feel free to contact us on *** or e-mail ***.
Kind regards,
Charmaine
Truworths's reply17 Mar 2015, 17:00
Official
Hello ianbrink,
Thank you for the opportunity to clarify your concerns.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Upon receipt of your post, we immediately declined the application. We regret the inconvenience and frustration you experienced as a result of this matter.
We would like to assure you that our selection process for any new account is very thorough and we do have preventative measures in place. Occasionally, these blocking measures are not always successful; however, when we are notified of ***** immediate action is taken.
We confirm that your concerns have been addressed and that no Truworths account has been ********ly opened in your name.
We trust that we have provided you with adequate feedback and have satisfactorily clarified your concerns. Should you have any other queries or suggestions, please feel free to contact us on *** or e-mail ***.
Kind regards,
Charmaine
Thank you for the opportunity to clarify your concerns.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Upon receipt of your post, we immediately declined the application. We regret the inconvenience and frustration you experienced as a result of this matter.
We would like to assure you that our selection process for any new account is very thorough and we do have preventative measures in place. Occasionally, these blocking measures are not always successful; however, when we are notified of ***** immediate action is taken.
We confirm that your concerns have been addressed and that no Truworths account has been ********ly opened in your name.
We trust that we have provided you with adequate feedback and have satisfactorily clarified your concerns. Should you have any other queries or suggestions, please feel free to contact us on *** or e-mail ***.
Kind regards,
Charmaine