Poor experience at Truworths with Area manager Sayeed

Poor experience at Truworths, when a Senior area manager refused to give me a chain displayed in their jewellery counter with an incorrect price. According to the consumer act 23(6) The provisions of subsection (6) therefore directs that where good or services are displayed with multiple prices, the consumer is entitled to pay the lower or lowest of the displayed prices. After a supervisor on duty telephoned the Area manager twice, she refused to give me the chain at the price displayed, rather she blamed the staff for displaying the chain with the incorrect price. The Area Manager Sayeed should know the consumer act. Poor example of leadership from truworths area manager on the 23/9, at 12:33 at the phoenix plaza.