poor customer service

Regarding your feedback.

I accepted what was discussed with me regarding the vouchers at the opening of my account that everything that was said to me was transparent and that your consultants have the best training in your processes as you are a company with high standards.

That I had to look up the terms and condition on your website speaks a lot of your cheap low level of training that you provide to your consultants through the advice you give to your clients.

It was extremely poor service and I am going to make it widely known on every social media platform, that your company is bad at doing business with. I'm ashamed to be associated with a company like Truworths.