mA
munira A
1 reviews | Active since May 2015
02 May 2015, 17:07
poor customer service
Terrible service from consultant. She literally ignored us when we pleasantly spoke to her.. pathetic attitude and absolutely lazy behaviour portrayed by the employee.... staff needs to be sent for people skills training
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Truworths's replyOfficial
12 May 2015, 16:38Hello muniraamod,
Thank you for your post and for bringing your concerns to our attention.
We always strive to provide our customers with an effortless shopping experience and service of International standards. Therefore we immediately escalated your query to the relevant management of the store mentioned in your post.
As the store manager was unavailable, we believe that you were contacted by the Admin manager who has apologized to you and addressed your concerns raised.
We trust that we were able to acceptably address this matter and once again apologise for your experience. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on *** .
Kind regards,
Lynn
Thank you for your post and for bringing your concerns to our attention.
We always strive to provide our customers with an effortless shopping experience and service of International standards. Therefore we immediately escalated your query to the relevant management of the store mentioned in your post.
As the store manager was unavailable, we believe that you were contacted by the Admin manager who has apologized to you and addressed your concerns raised.
We trust that we were able to acceptably address this matter and once again apologise for your experience. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on *** .
Kind regards,
Lynn
Truworths's reply12 May 2015, 16:38
Official
Hello muniraamod,
Thank you for your post and for bringing your concerns to our attention.
We always strive to provide our customers with an effortless shopping experience and service of International standards. Therefore we immediately escalated your query to the relevant management of the store mentioned in your post.
As the store manager was unavailable, we believe that you were contacted by the Admin manager who has apologized to you and addressed your concerns raised.
We trust that we were able to acceptably address this matter and once again apologise for your experience. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on *** .
Kind regards,
Lynn
Thank you for your post and for bringing your concerns to our attention.
We always strive to provide our customers with an effortless shopping experience and service of International standards. Therefore we immediately escalated your query to the relevant management of the store mentioned in your post.
As the store manager was unavailable, we believe that you were contacted by the Admin manager who has apologized to you and addressed your concerns raised.
We trust that we were able to acceptably address this matter and once again apologise for your experience. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on *** .
Kind regards,
Lynn