Poor clothing quality

Good Day

I ordered 4 items from office London on the 7th July , I received my items yesterday and 2 of items was broken out of the 4 I ordered

Might I add that this is not the first time that this has happened to me when I purchase an item from office London

As a paying customer I do expect a proper service where the only time I have to return to the store to exchange something is if it was my fault for ordering a wrong size but this time I have to return to store because it’s obvious that who ever packaged my order failed to do a quality check and for this reason I do expect something to be done about it because my return to store could mean that I won’t have the guarantee of finding my size again as its already sold out online and I now have to spend money on transport to go exchange something that happens to be the consumers fault and not mine

My order no : o***

Be advised that I am currently a very unhappy customer who expected the best service from what’s to be a well known brand and has been unsatisfied with the service I got twice from office London

I’m looking forward to hearing how we will be solving this issue at hand

I can be contacted at the below

Hoping to hear from you soonest