vR
virginia R

1 reviews | Active since Dec 2015

23 Oct 2024, 15:00

please send feedback to credit bereus

i have paid up my account in September with truworths. to date they still have not updated my records with the credit bereaus. XDS is currently awaiting confirmation from truworth in order to update their records. they have been waiting for weeks now. can truworths please send confirmation in order for this matter to be resolved. thank you

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Replies (2)
vR
virginia R's update24 Oct 2024, 08:06
Reviewer Update
good day

I understand all that , however my dispute is not with regards to the payment history .my dispute is with regards to the credit berea stating they waiting for you to reply regarding my paid up letter. they need confirmation from you in order to remove the adverse . kindly send confirmation as i paid up. thank you
vR
virginia R's update25 Oct 2024, 12:06
Reviewer Update
Good day

may i kindly have feedback on this matter please.

It is my legal rights as a consumer to have a default removed once the matter has been paid up. kindly advise who to escalate this matter too.