1 reviews | Active since Jun 2012
Please remove me from your contact list
<p>I would like Truworths to please stop sending me communications. I am not a client, and the only way to opt out is by phoning their congested call center where I have to wait for "the next availible consultant". I don't have the time nor the patience to wait, and since I did not give them concent to send me any communication, I would like this to stop. I am not interested in your vouchers or accounts. Please stop.</p>
Thank you for your post and for the opportunity to clarify your concerns.
We can verify that the account offer that was sent to you was part of our ongoing strategy to identify customers who we feel would see value in a Truworths account offer and was by no means intended to cause any frustration. In addition, we confirm that you should no longer receive any further communication from Truworths as your details were added to our exclusion list.
Further to this we suggest you contact the Direct Marketing Association Principa on the following details 021- *** and request to be removed from the data base for all companies.
We trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please contact us on *** or send an e-mail to ***.
Yours sincerely,
Truworths Online Team
Thank you for your post and for the opportunity to clarify your concerns.
We can verify that the account offer that was sent to you was part of our ongoing strategy to identify customers who we feel would see value in a Truworths account offer and was by no means intended to cause any frustration. In addition, we confirm that you should no longer receive any further communication from Truworths as your details were added to our exclusion list.
Further to this we suggest you contact the Direct Marketing Association Principa on the following details 021- *** and request to be removed from the data base for all companies.
We trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please contact us on *** or send an e-mail to ***.
Yours sincerely,
Truworths Online Team