1 reviews | Active since Mar 2018
Please I dont have an account with you guys
Since last week, I keep on getting sms asking me to pay R90 , R72 on an account I never had from Truworths. Please guys, remove me in your system, I dont have any account with you at all.
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologise for the erroneous communication you received, which was intended for one of our account holders.
We were able to ascertain that the mentioned SMS’s were sent to you from MBD Credit Solutions. We have therefore requested for your details to be removed from their database as soon as possible. Further to this, we kindly request that you also disregard any further communication sent to you in this regard.
We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for any inconvenience caused.
Sincerely yours,
Truworths Online Team
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologise for the erroneous communication you received, which was intended for one of our account holders.
We were able to ascertain that the mentioned SMS’s were sent to you from MBD Credit Solutions. We have therefore requested for your details to be removed from their database as soon as possible. Further to this, we kindly request that you also disregard any further communication sent to you in this regard.
We hope that we were able to acceptably attend to your concerns and once again sincerely apologize for any inconvenience caused.
Sincerely yours,
Truworths Online Team