WJ
Wayne J
1 reviews | Active since Aug 2017
06 Jul 2023, 16:44
Plastic boots
I bought a pair of boots for R750 and this boots is plastic. You know it is not even 2 months and the plastic come loose on the boot. The manager at their store is so sarcastic he dont want to take the boot back. How can I pay R750 for a boot that is coming loose. They are quick to call for installments but slow to serve with shoes that is not a good quality.
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Truworths's replyOfficial
11 Jul 2023, 16:53Dear Wayne,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Best regards,
Truworths's reply11 Jul 2023, 16:53
Official
Dear Wayne,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Best regards,