1 reviews | Active since May 2018
phone not fixed after been taken in for two months
Truworths The Glen i took my phone in for repairs on the 2nd of march whilst on warranty , they assured me it would be repaired in three weeks . I was later told after seven weeks that it would come back unrepaired and there would be a charge , then i was told it is in Capetown and they could not find it but will let me know as soon as they do. truworths the glen have still not gotten back to me its 2 months now . hopefully everyone will be cautious in purchasing a phone at trutworths the glen .
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you numerous emails regarding this matter and await your soonest response in order to further investigate your concerns raised.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** .
Yours sincerely,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you numerous emails regarding this matter and await your soonest response in order to further investigate your concerns raised.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** .
Yours sincerely,
Truworths Online Team