Payment allocation

<p>I paid my account accounts using a bank deposit slip at the bank.</p> <p>The reference was incorrectly captured as ********** 701944 while it should have been ********** ********** . Please could you allocate the payment to her correct Truworths account ********** ********** .</p> <p>A total amount of R 1340.00 was paid into the truworths standard bank account number as seen in the attached proof of payments.</p> <p>I was told to go to the bank to have the payment reference changes, which is an impossible thing to becuase the money is sitting already in your accounts, change of payment reference will not change the past events.</p> <p> </p> <p>I would kindly request that the amounts be refunded to me if you are unable to allocate the payment</p>