MJ
Mtunzi J

1 reviews | Active since Nov 2019

19 Jan 2022, 09:07

Pathetic servies

I have paid up my truworths account on the 09 November 2021 which was handed over to MBD but the account still reflects as unpaid with all credit bureaus.

0
Replies (4)
Truworths
Truworths's reply19 Jan 2022, 10:39
Official
 Hi  Mtunzi,
 
 Thank you for your post.
 
 Please note we tried reaching you on your cellphone to discuss your concerns raised. Please let us know a convenient time we can get in touch with you? 

 Kind regards,
 
 Truworths Online Team 

MJ
Mtunzi J's update19 Jan 2022, 10:43
Reviewer Update
Please call me on *** anytime
Truworths
Truworths's reply19 Jan 2022, 14:36
Official
Hi  Mtunzi, 
  
Thank you for your patience. We can confirm that our Customer Service Team has been in touch with you regarding your concerns raised. 
  
Kind regards,
   
Truworths Online Team 

MJ
Mtunzi J's update12 Mar 2022, 10:56
Reviewer Update
3 Months later my complaint is still not resolved