Pathetic Service, Rude consultant.

<p>On the 20th of June I asked a consultant for a "colour stay" lipstick, but instead was given a Esteé Lauder lipstick was given to me which lasted for a minimum of 2 hours.. Which was not what I was looking for. I then contacted the store, and was told that color stay was a REVLON product ?! I was misguided by the sales person (Shanel) who decided to tell me that I should have tested the product before purchase? But was the once who encouraged me to purchase the estee lauder product (as a colour stay lipstick) in the first place :) Hypocrisy at best. </p> <p>I then spoke to Lynn from head office on the 29th of June, who was very polite, and told me that she would get back to me the next day, but to date I haven't received any feedback?!</p> <p>Utterly disappointed at the service rendered especially after being a customer at Truworths for 13 years. </p>